MoEngage

introduction introduction the moengage integration with alerts panel enables businesses to leverage moengage’s advanced analytics, segmentation, and personalization capabilities along with alerts panel’s whatsapp automation and chatbot solutions this integration helps businesses engage effectively with customers on whatsapp by automating campaigns and tracking message delivery availability availability the moengage integration is available for all alerts panel customers with access to whatsapp services it is listed under the integrations section of the alerts panel platform how to set up moengage integration on alerts panel how to set up moengage integration on alerts panel step 1 adding moengage integration step 1 adding moengage integration navigate to integrations > cloud integrations > my integrations select moengage from the list and click connect enter an integration name to identify this connection enter your account name and click next select your bot and your desired path, then click next a pop up appears with the following fields http endpoint – copy this url; you will need to paste it into moengage delivery report callback url – leave this blank for now; it will be copied from moengage later authorization header key (prefilled) value (prefilled) – copy this value; it will be pasted into leadsquared do not click "save" yet open a new tab and proceed to part 2 step 2 configure sender details in moengage step 2 configure sender details in moengage log in to your moengage account enter the sender configuration details sender name a recognizable name for the sender profile in moengage (5 50 characters) whatsapp business number the registered phone number associated with alerts panel’s whatsapp business api (waba number) authorization delivery tracking url copy and paste this from moengage into alerts panel’s dashboard step 3 update delivery tracking & authentication step 3 update delivery tracking & authentication copy the moengage delivery tracking url navigate to your alerts panel dashboard paste it in the configuration window for moengage integration click on update configuration to generate the api secret (authorization) from alerts panel step 4 finalize authorization in moengage step 4 finalize authorization in moengage copy the api secret from alerts panel jump back to your moengage account paste the api secret into the authorization field click save to successfully complete the integration