Navigation

we've made navigating through our web portal easier with our new modern theme once you sign in, you'll be greeted with a fresh home page displaying all the bots managed under your account if you need to find a specific bot, simply use the search box located at the top left corner of the page bot level navigation bot level navigation once you've successfully created a bot, the first page you'll land on is the "quick start guide " here, at the center of the page, you'll discover invaluable tips and ideas on how our platform empowers you related to generate and capture leads, facilitate customer support, provide responses to common queries, and offers a do it yourself guide each icon in the navigation order serves a specific purpose, guiding you through different functionalities of the platform bot overview – overview page for the chosen bot messages – all conversations managed by the bot or the agent are available here broadcasts – set up broadcasts and campaigns users – view and manage users who have interacted with the bot or the agents analytics – view reports specific to bot engagement, responses, and live chat builder – conversational flow modeller to build user journeys train – add faqs, entities, and documents to train the bot teams – add team members such as agents/superviser configure – set up bot theme, live chat, languages, channels, and more integrations – set up integrations and view api logs you can go back home page anytime by clicking "< bots" at top left account level navigation account level navigation now, let's talk about the account level navigation to access it, simply go to the top right corner and click on your profile icon from there, you'll find options to view account settings, product updates, and integrations and if you're considering upgrading to a higher plan, you can do so by navigating to account settings