Alerts Panel - User Guide
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Nodes
Process and Flow Nodes
Send Email
3 min
the “send email” feature allows users to send emails as part of the path flows it supports dynamic text using attributes and formats this user guide will provide a comprehensive overview of the “send email” feature, explaining its purpose and guiding users through each field the “send email” feature can be used in various scenarios for example, it can be used to send a welcome email to new users send a notification email when a user’s account is updated send a reminder email about an upcoming event send a marketing email to promote a product or service how to use? how to use? adding a send email node is simple, just follow the steps below step 1 in the builder , click "+add node" step 2 select the send email node under process and flow step 3 configure the email settings recipient, subject, body, etc response type this field allows users to select the type of response they want to send “new response” will create a new email thread sender this field allows users to select the sender of the email you can also assign the attribute that previously stored the user's name during their interaction with the bot sender email this field allows users to enter the email address of the sender you can also assign the attribute that previously stored the user's email during their interaction with the bot recipients this field allows users to enter the email addresses of the recipients multiple recipients can be added by separating each email address with a comma subject this field allows users to enter the subject line of the email body this field allows users to enter the body of the email users can use the rich text editor to format the email, including adding images, links, and tables rich text editor this feature is present in our paid plans, business plans and above step 4 click "save" when done the send email node will send the customized email when executed in the chatbot flow you can send to admin, user attributes, or fixed email addresses