Trigger a path
The ‘Trigger a path’ feature in the platform allows you to branch off and trigger a path for the current conversation. This can be particularly useful when you want to create different conversation flows based on specific user inputs or actions.
The Trigger a Path node allows you to redirect the conversation flow to another path. This is useful for connecting multiple paths together.
Some example uses cases:
- Send users to a different flow based on their input
- Create a logical journey with different branches
- Reuse and link paths for modular bot design
Adding a trigger a path node is simple, just follow the steps below:
Step 1: In the builder, click "+Add Node"
Step 2: Select the Trigger a Path node under Process and Flow.
Step 3: Choose which existing path to redirect to from the dropdown. Or click "+Add New Path" to create a new path to link to.
Step 4: Click "Save" when done.
The Trigger a Path node will send the conversation to the selected path after it executes. You can build logical redirects to create branching conversations.
